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Frequently Asked Questions
Where are you located?
I live and work in the Lowcountry of South Carolina, on James Island. It is part of the beautiful area around Charleston.
My work can be found in Charlotte, NC at the Ballantyne Resort Gallery and through Fabulon Gallery in Charleston or my studio on James Island.
Open editions are prints which can be sold for as long as the artists decides to sell them. Limited Edition prints are hand signed and numbered by the artist and created in an edition or limited number. Once that number has been reached, no more can be sold. Laura McRae-Hitchcock makes an even bigger difference between her open edition and Limited Edition prints. Laura's open edition prints are beautifully printed with archival inks on a lovely watercolor paper. They can be purchased in several different sizes. Laura's Limited Edition prints are printed on canvas with archival inks, hand embellished by the artist, signed, numbered and and a certificate of authenticity is included.
What is your shipping Policy?
We ship worldwide with USPS and FedEx.
We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days fro open edition prints and 3 weeks for Limited Edition prints to allow time for printing, shipping to the artist, Laura's embellishment, drying time and shipping to the customer. You will receive a tracking number as soon as your order has been shipped.
Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur an additional charges
* Crate fees may be added to shipping charges at checkout if required
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.
What is your Policy on Returns/Exchanges/Refunds?
I want you to be perfectly happy with your purchase. You may return your purchase within 2 weeks if you are not exquisitely happy with it. Please understand after that time, I cannot take returns and shipping is not included in the return. I have invested in the Augmented Reality technology so that it will be much easier for you to visualize a painting on your own wall at home. (Note the Augmented Reality only works on your phone or ipad) I'd love to hear how much or how little it has helped you in your decision making process. If you'd like to let me know, please click here.
Can I find out when you have new work available?
To keep up with me and my work, please enter your email to receive my newsletter. I email my collectors when I finish a new work, along with peeks into my painting process, exhibitions, and new print collections. I'l love for you to join us! You can also follow me on Instagram @lmcraehitchcock and on facebook at https://www.facebook.com/LMHFineArt/
Do you teach workshops?
I do! I teach workshops in Charleston, and also abroad through Wild Hair Adventures. We have a unique combination of painters and mosaic artists which enhance the overall workshop experience. We are constantly adding trips, so get on our email list if you're interested! We do a lot of laughing, art making, talking, and site specific experiences. I am also in the process of planning workshop destinations right now. If you have a group or facility that is interested in please contact me to hash out the details.
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To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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